for ( var key of keys ) { }).setPlaylistItemCallback(function(item, index) { Taylor SwiftsErastour is already causing champagne problems before she even hits the road. Aghhhhh., TheDawsons Creekalum, 43, further noted that the website had kicked her out of the virtual queue when her code didnt work. Should you receive an error, double-check you entered the access code exactly as it appears in the text you receive or that you are signed in using the account you registered with. custParams.set( 'iris_context', data.context.join(',')); utms.utm_source = utm_source; video_id: decodeURIComponent( "zYfKLs96" ), In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. video: { Even when a high demand on sale goes flawlessly from a tech perspective, many fans are left empty handed, Ticketmastersaid. } ) Service. var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); let bidders = ['a9', 'ix', 'iris']; When completing your ticket purchase, stay within one browser window. if ( 0.5 >= progress ) { Shes the first artist since the Beatles (and the only female artist in history) to log six or more weeks at #1 with three consecutive studio albums, and while shes been named one of Time magazines 100 Most Influential People in the World, shes probably the only person on that list who uses social media to post notes to her best friends and videos of her cats. }, ", Ticketmaster issued a follow up statement Tuesday afternoon on Twitter, writing that "there has been historically unprecedented demand with millions showing up" to buy tickets for Swift's tour. window.amiPlayersData[ this.id ]['m3'] = false; window.adlock_100 = false; if ( typeof utms.utm_source !== 'undefined' || typeof utms.utm_medium !== 'undefined' || typeof utms.utm_campaign !== 'undefined' ) { var progress = (e.position/e.duration).toFixed(2); return Object.assign({}, item, { video_id: decodeURIComponent( "zYfKLs96" ), It wasn't something fun, like it was supposed to be. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. However, with high demand events, tickets are still available on a first-come, first-served basis and are not guaranteed. ns_.StreamingAnalytics.JWPlayer( playerInstance, { description: jwInfo.description, clearInterval(checkJWReady); All rights reserved. They uploaded the apology when Taylor herself also expressed her anger at the failed sale of tickets to her string of shows launched to coincide with the recent release of her album Midnights. Hi. When registering from a shared device, its important you register with your personal Ticketmaster account. progress: Number(progress), ) { var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); apstag.fetchBids({ "We have already seen that Ticketmaster cannot arrange a pre-sale," she said. "When Taylor said 'I think there's been a glitch' she was talking about the Ticketmaster verified fan presale for The Eras Tour," one fan said. ad_id: window.adInfo.adId, (The Verified Fan program is a lottery system that allows music fans to secure concert tickets before the general on-sale date.). }, The tour, which kicks off in March 2023, is the 32-year-old singer's biggest U.S. stadium tour ever. "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage," the company said. We hope you can Shake It Off because Youre On Your Own, Kid. if ( data.context && Object.keys( data.context ).length ) { if ( window.amiPlayersData[id]['m10'] === false && pct >= 10 ) { Or by navigating to the user icon in the top right. }).on('adClick', (e) => { window.adlock_75 = true; (0.25 >= progress && false === window.adlock_25) || play_id: el, //this will stay constant for all of the events emitted during the same video play console.log( 'AMI jwp GAM tag with UTM', url ); window.lock_75 = false; TheErasticket-buying saga has since annoyed many proud Swifties, whove taken to social media to voice their complaints. Hi! video_id: decodeURIComponent( "zYfKLs96" ), duration: Math.round(jwInfo.duration), // in seconds function performAsyncBidding(player, item, index) { url = url.replace(/(cust_params[^&]+)/, '$1' + playerSegsPerm); ive been a fan for 9 years , A wonderful performer and even more wonderful human. Not all fans weren't buying Ticketmaster's statement, either. window.adlock_25 = false; video: { } Paige, 31, has been an avid follower of Taylor for 15 years, having even taught herself to play the guitar using her idols debut album. You have successfully registered for the event. Pro Tip: For the best purchase experience, please use your desktop/laptop or your mobile web (Safari/Chrome) not your Ticketmaster mobile app. } Also, due to demand receiving a code does not guarantee you will be able to purchase the exact tickets you want. // skip if the video was paused and trying to resume After scoring a record deal with Big Machine Records, she released her self-titled debut album in 2006 and toured as an opening act for country artists like Tim McGraw and Rascal Flatts. url = url + '&scp=' + bids[0].encodedQsParams; I feel guilty. } video: { } With little inventory left and even bigger crowds expected Friday, on Thursday Ticketmaster and Swift's team decided to cancel the final onsale. The-CNN-Wire& 2022 Cable News Network, Inc., a Warner Bros. enriched_data:{ console.log("Permutive video ad progress " + progress); play_id: el, //this will stay constant for all of the events emitted during the same video play } utms.utm_campaign = utm_campaign ; In total, Bookies.com estimated that over 2.8 million tickets will be sold for The Eras Tour, averaging nearly 54,700 tickets per show. }).on('play', (e) => { Next, enter your code once more to view ticket options. if ( }); }, CNET freelancer Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. setTimeout(function(){ }).on('fullscreen', (e) => { } Taylor Swift tickets went on presale Tuesday, but fans are reporting the Ticketmaster site appears to be crashing or down. }); The system then randomly chose among the many registered users. enriched_data:{ "There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale," Ticketmaster said in a statement Tuesday. }); var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); }, Taylor Swift fans are suing Ticketmaster over presale disaster. } enriched_data:{ Discovery Company. } published_at: new Date(jwInfo.pubdate).toISOString() the person wrote. Please note, tickets will be available on a first-come, first-served basis and are NOT guaranteed. window.adlock_50 = true; var requestManager = { } if (jwplayer(el).getState() !== 'idle' && jwplayer(el).getState() !== 'complete') { The tour will feature songs from her record-breaking album, "Midnights," that the singer released in October. var vastParams = new URLSearchParams( vastURL.search ); headertag.retrieveVideoDemand( [{'htSlotName': 'preroll'}], function( demand ) { No. if ( allBiddersBack() ) { } }; I feel like I did something impulsive in panic mode, and I am disappointed in Ticketmaster and Live Nation for letting it get to this point of just being a complete frenzy. return item; 1 debut single, Shake It Off, shes ready to blaze into the next phase of her still-young career, where shell continue to dance like no ones watching, write like she stole our collective diary, and inevitably soar to ever-greater heights. } For the tour, there may be high demand and a limited amount tickets for the Venue Presale. description: jwInfo.description, window.lock_25 = true; video_id: decodeURIComponent( "zYfKLs96" ), The ticket sales business published a statement when fans were left frustrated as their website repeatedly crashed when they were logging on to try and nab a ticket to see Taylor. }); type: "video", Swift will play in large sports stadiums. } }); if ( requestManager.adserverRequestSent === true ) { var el = decodeURIComponent( 'jwplayer_zYfKLs96_zhNYySv2_div' ); I can't. console.log( "AMI jwp IX callback", demand ); duration: Math.round(jwInfo.duration), // in seconds When registering from a shared device, its important you register with your personal Ticketmaster account. With our unique fan-first technology, every registrant is reviewed to make sure they are real fans who are interested in attending the show. Ticketmaster cancels public sale for Taylor Swift Eras tour after presale debacle By Erin Keller November 17, 2022 4:25pm Updated 0 seconds of 52 secondsVolume 0% 00:00 00:52 Ticketmaster. Fans howled and even politicians weighed in as the process failed due to "high demand" for the pop star's first full scale tour since her Reputation run in 2018. Ticketmaster ultimately canceled Swifts general ticket sale, noting in a Thursday, November 17, statement that a record number of fans applied for Verified Fan. headertag.cmd.push( function() { It wasn't unprecedented. console.log(e); var utm_medium; enriched_data:{ Swift became the first artist to claim the entire top 10 on the Billboard Hot 100 songs chart with the new record. play_id: el, //this will stay constant for all of the events emitted during the same video play If eligible, you will receive a code via text message prior to the presale. var utm_source; adserverRequestSent: false, for ( var key of keys ) { published_at: new Date(jwInfo.pubdate).toISOString() setCookie('utm_campaign', utm_campaign, {expires:1800, path: '/'}); var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); Ticketmaster messed with the wrong fan base.. if ( bids.length > 0 ) { //If we have received any bids back } "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage,". The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." pubId: 'Direct' console.log("Permutive video ad play"); "We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! The tickets will be in the Ticketmaster account holders name and account. }, function( bids ) { var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); The selling outlet said: We want to apologize to Taylor and all of her fans especially those who had a terrible experience trying to purchase tickets. if ( ! This means that we may include adverts from us and third parties based on our knowledge of you. }).on( 'complete', function( e ) { Ticketmaster tweeted a statement that cited "historically unprecedented demand" for tickets, saying "millions" of people were attempting to buy them. Know your Ticketmaster password, or reset your password in advance. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name } Do Not Sell or Share My Personal Information, By continuing past this page, you agree to our. return allBiddersBack; "Thank you for your patience as we continue managing this huge demand," the company said. The US leg of "The Eras Tour" begins March 18 at the State Farm Stadium in Glendale, Arizona and wraps August 5 at SoFi Stadium in Los Angeles. I'm the problem, it's me!" Any presale codes and links should continue to work at the new time, Ticketmaster said. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); console.log( 'clear played: ', this.id ); window.lock_50 = false; keywords: jwInfo.tags.split(","), //keywords for the page resolve( url ); } In a . }, var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); }).on('ready', (e) => { ", "Once I realized how many people were impacted by this and how I fed into what resellers do, which is prey on people who are in that panic mode, it didn't feel good anymore.". } Nearly two dozen Taylor Swift fans filed a complaint Friday in Los Angeles County Superior Court against Ticketmaster, alleging intentional deception, following major issues with the Taylor Swift: Eras Tour presale tickets, which left many fans unable to buy tickets for the singer's upcoming tour. video_id: decodeURIComponent( "zYfKLs96" ), You may have maxed out your ticket limit. Swift recently became the first artist ever to simultaneously claim all top ten spots on the Billboard Hot 100 following the release of her latest album, "Midnights. var allBiddersBack = bidders We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2pm local venue time for all shows. Customers turned to Twitter to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans. .map( function( bidder ) { }); // If bidding fails, use unmodified playlist item. High demand for Taylor Swift concert tickets led Ticketmaster to delay the West Coast pre-sale. Additionally, the suit cited thecancelation of the tours public ticket saleon Nov. 18 due to what Ticketmaster described as extraordinarily high demands on ticket systems and insufficient remaining ticket inventory to meet the demand. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); } else { Earlier this week, the company's just-for-fans presale of tickets to Swift's 2023 concert tour was riddled with bugs and delays. return new Promise((resolve, reject) => { Her first concert tour was the "Fearless Tour." There's "Bad Blood" between fans and the ticket platform. When the Presale Begins at 10AM venue local time, 3. Registration closes on Tuesday, January 23 at 10AM PT/1PM ET. play_id: el, //this will stay constant for all of the events emitted during the same video play return requestManager[bidder]; keywords: jwInfo.tags.split(","), //keywords for the page window.irisContext.getContext(jwplayer(el).getPlaylistItem().mediaid).then(function(data) { Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. description: jwInfo.description, name: jwInfo.title, }, Taylor Swift fans sue Ticketmaster over pre-sale disaster, cancelation of the tours public ticket sale, Taylor Swifts Eras Tour likens to errors tour after Ticketmaster fail. After all, its the intangibles that elevate Swift into the stratosphere of our pop culture planet, allowing the 24-year old singer-songwriter to orbit in a more rarified air. creative_name: window.adInfo.adtitle, She continued: "It's awful that people with credit cards and wealth, or luck, we're the only ones who are able to go to Taylor's show now. } (0.75 >= progress && false === window.adlock_75) || All presale codes and links sent via text will still work at that time, according to Ticketmaster. during registration. To be part of the Ticketmaster Taylor Swift concert Presale, fans first had to register in the section dedicated to the event. Plenty of people didn't get codes because they capped it at their own chosen number. Taylor Swift makes appearance during The 1975 concert, Paige was desperate to secure tickets to see Taylor perform live, Thousands of fans were left disappointed after they couldn't get a ticket, Taylor herself aired her frustration at the ticketing failure, Tickets to see Taylor perform have been spotted on sale in five-figure sums, Taylor Swift's cat is worth $97million - inside Olivia Benson's glamourpuss lifestyle, Lizzo puts on a very racy display after receiving two BRIT Award nominations, Rihanna 'silences doubters' in explosive teaser clip for Super Bowl halftime show, Cardi B has photos removed on Instagram by Meta after copyright breaches, Taylor Swift makes shock appearance at 1975 gig as Matty Healy brings star on stage. It wasn't unprecedented. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name How safe is your neighborhood? The desperate fan went to all possible lengths to secure herself a presale access code, including purchasing merchandise and streaming music videos in an attempt to secure tickets to see Taylor perform live for the first time.
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