For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. There are no surprises whatsoever. The customer service department and the financial department were very professional and efficient. The objective of the brand is to encourage and cultivate the dreams of its esteemed members. If you are not happy, you can cancel. Disgraceful company. Do not waste your money at Sandos. In addition, the sales lady told us that we would get discounts on airfare and be able to rent our unused weeks. Indulge in a massage, a body wrap, and reflexology at the onsite spa. Why give them any money when there are so many other nice resorts. However, since, No written confirmation that our contract was canceled.. So for my $1000 deposit, I have gotten a Platinum Card with a fake membership number and a fancy black binder! So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. 3 Royal Elite Vacation Club reviews. * From everywhere: [protected] Ext. This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. My onlyComplaint is the room service food. There are so many postings about this scam. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan Mexican law is clear. We also ensure all reviews are published without moderation. No matter where you decide to travel you will enjoy exclusivehigh-end vacations at an affordable rate. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. We knew the sales person was most likely misrepresenting information. The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. We canceled within 5 business days. If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Not a lot of options, food is just okay, and takes a long time to be delivered. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Always contact your resort or timeshare developer first before contacting a timeshare exit company. If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. This will allow us to identify any dubious companies, notify our members in advance in order to avoid these scams in the future and to start legal actions against this companies. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone In Fact, currently the best marketing we have is the Referral program and this is why we are extremely thankful with all of our happy members.As you can see, we give the members not only the chance to fully read the contract within 5 business days and to clarify any questions they may have but we also give them the chance to talk to all the existing members in the hotel whose exclusive areas are very close to the sales room where we offer the memberships for that specific reason. Review tags are currently only available for English language reviews. If you are not happy, you can cancel. Beware of the salespeople here! As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! Angry & Frustrated. a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. www.sandos.com. Read full review of Royal Elite and 2 comments, misrepresentation at sandos royal elite (scam). The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. We knew the sales person was most likely misrepresenting information. We use dedicated people and clever technology to safeguard our platform. Should Mexican Timeshare solutions help you today? We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. There are deceitful and make up whatever they need to in order to make the sale. As far as working through customer service goes, we did see that a customer service representative posted on ComplaintsBoard so that people seeking refunds and to exit their timeshares could get in touch more easily. None of it is true. No written confirmation that our contract was canceled. See what the Royal Elite benefits are. Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Experience Resort webrelations.playacar@sandos.com, This is the version of our website addressed to speakers of English in the United States. Portfolio has property at its heart, and wed like you to be part of it. Choose from 09different all inclusive resorts in Mexico (including Cancun, and Cabo San Lucas), or Spain (including Tenerife, and Benidorm). This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Here are 8 tips for writing great reviews. We purchased a Royal Elite timeshare with Sandos Caracol for a studio unit. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. We were scammed out of thousands of dollars and have nothing to show for it but heartache. I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. Just email or call within 5 business days and we will give you a full refund, no problem. Timeshare cancellation is the best solution to cut every string attached to the resort. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. Find out how we combat fake reviews. Desde Mexico: [protected] I am going thourhg the asme bunch of lies today. Overall, these reviews are highly indicative of fraudulent business practices within the Royal Elite Vacation Club. Again, thank you for your feedback.Kind regards,Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. If you liked this article, please help us to share this information to more people in order to avoid moretimeshare scamsvictims,how? * From Canad/Usa: [protected] Ext. Post you vacation clubs are complaints are. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Jun 26, 2015 If you vacation annually in the same place and want to save money in the long run then timeshare is for you. 2022 All content rights reserved by Royal Elite. As with any other kind of company that you do business with, there are red flags that you can look out for in the early phases. 26.23 K/sq.ft. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. To receive more information about Royal Elite Timeshare Complaints and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. from any other country: +52 (984) 873 4493, Telephone No. We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. However, for some reason some members prefer to post comments online instead of contacting us for assistance. We were convinced, or more like coerced, into making the purchase. I have also experienced a very poor service. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Some have exit programs of their own that can assist you with a timeshare cancellation. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. I recommend paying the few extra dollars for an upgrade! Have massages with tita. All lies. Soto all you unsuspecting people who stay at any of the Sandos ResortsWARNING! We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. -we were told that this purchase can be seen as an INVESTMENT, assured by Richard Quinones, in the sense we will be making profits and we will be able to sell and rent our weeks with ease through their brokers The main aim of this post is to warn others away from signing with Sandos Royal Elite or Priority Exchange Timeshare. A free inside look at company reviews and salaries posted anonymously by employees. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. 3203, 3204, 3205 We already have a timeshare but were thinking of selling it and though this might be a good replacement. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Royal . Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. From USA/CAN: [protected] Great work environment, decent pay. A free inside look at company reviews and salaries posted anonymously by employees. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. * From Canad/Usa: [protected] Now that's funny. Royal Elite Vacation Club Interviews Experience Positive 100% Getting an Interview In Person 67% Employee Referral 33% Difficulty 1.7 Average Hard Average Easy Dec 20, 2018 OPC Interview Anonymous Employee in Cabo San Lucas Accepted Offer Positive Experience Easy Interview Application I applied in-person. This review was chosen algorithmically as the most valued customer feedback. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Before you leave, do you have any questions I can answer? Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. You can call us at833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started. It is possible to get rid of Royal Elite Sandos Resorts timeshare. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Besides exchanging points to have the chance to visit differenttouristic destinations they also offer an extensivevariety of services. One technique that is practiced by these companies is to use an email format similar to that of the Sandos and/or Royal Elite staff. It has an incredible beach and the service is good. Put in writing you want your contract canceled and it is canceled. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. Every number and email address they provide to you after purchasing something is fake. 1,772 were here. Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. The staff seem to work hard at being as obstructive as possible. from Argentina +54 800 345 8114, Telephone No. Salesperson offers extra weeks to clients for rental purposes. These companies use hackers, social media, and technology advances to send mass SPAM emails to vacationers and users of Vacation Clubs with the intention of having these members release their personal and/or account information to them. Reservations Department Unfortunately, Royal Elite Vacation Club is not unique in its practices. Anyone can write a Trustpilot review. over Royal Elite in October 2009 that are using this website. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. This comment was posted by a verified customer. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have been in touch with people there and they say they are working the process but it takes time. Raising 78 million, the July auction My husband and I stayed with Sandos for a week with about 35 friends for a wedding. Be aware!!! When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. !Muy Bien!!! This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. No written confirmation that our contract was canceled. What is Royal Elite and why is it such a good deal? The timeshare presentation that should last 90 minutes as Royal Elite salespeople offer turns into 3 hours. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. We hope to see you soon at your Vacation Home! These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesn't have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. If you are not happy, you can cancel. * From everywhere: [protected] Ext. Share your photos and videos with others to prove the truth of your words. They convince you to try it out. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Royal Elite Sandos Hotels customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com * From Mexico: [protected] Can You Get Out of a Wyndham / WorldMark / Shell Timeshare? Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. We are very happy to know that we managed to exceed your overall expectations in such a way that you plan to visit us again. Put in writing you want your contract canceled and it is canceled. Sandos_Playacar, Director General at Sandos Playacar, responded to this review. Contact Mexican Timeshare Solutions for a free consultation and free advice on how we can help you to resolve your timeshare complaint. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. A lot of fun! Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. 3200 Not so. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. I know how you feel, and it seems like this is a common problen in Mexico. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. 3 Royal Elite Vacation Club reviews. This will surely increase the credibility of your complaint. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. I have no issues with this at all however, I will not pay another cent until I can see what I paid for! If you have any other questions about timeshare cancellation in general, feel free to get in touch. Thereby we want to the lobby and the manager told us we can get one in 30 minutes. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. We were promised all sorts of services and amenities. * From Mexico: [protected] Ext. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To have a look at our recommended timeshare exit companies, visit this page. Finance Department ComplaintsBoard.com is a leading complaint resolution website on the Internet. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. See what the Royal Elite benefits are. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. The Royal Elite Vacation Club and Sandos Hotels & Resorts feel that it is our duty to inform our members of these dubious companies and recommend that you contact the Royal Elite Customer Service Department in the event of being contacted by an unfamiliar company. Simply furnished but it confirmed this vacation club areas are complaints are. * From Canad/Usa: [protected] Companies can ask for reviews via automatic invitations. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that).
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