ticket changes, cancellations, and refunds. . Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. New Zealand Hours of waiting at a helpline just to have the call dropped. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. Air New Zealand Changi Airport Office. Air New Zealand Support & Customer Service How To Get Help Quick? nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Tel: +86 10 read more, China Airlines Bangkok Office Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office Discovery Complex You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. the airline usually puts more resources into customer service. 40% 80% off with hacker fares. Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm Auckland 2022. Singapore . Air New Zealand is the flag carrier airline of New Zealand. Operating Hours Phone Numbers - Help & Contact - Air New Zealand - Plan; . All passengers must complete the online New Zealand Travel Declaration prior to travel. If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. Please have your booking reference, the family name used for the original booking and Airpoints number handy when you call about a flight or Airpoints query. recommending complete pricing freedom from January 1, 2026. Live chat is slightly different as there are many technologies (including AI and machine learning) that airlines can implement to get a chatbot operator experience. The airline has been a member of the Details on what you need to know and frequently asked questions related to international travel. A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Star Alliance since 1999. Executive Traveller exclusive. Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Visa like passport and consular services is a service and a fee is charged for grant of visa in accordance with the scale laid down by the Government of India. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. Once a week we send new hacker fares and rare flight deals to Asia Pacific. Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. Raheja Centre, Nariman Point Engineering and Maintenance. The airline operates Contacting customer service for any issue or concern can prove challenging and universally frustrating. As an Airpoints member you'll earn Airpoints Dollars on all Search jobs Keyword or job code Basically, the earlier in the day you call, the less youll have to wait. Auckland Airport We do our best to keep it up-to-date, with new information added frequently. Low-cost operations, strong brands and stringent quality control. Consider using Internet phone services like Google Voice, Skype, Talkatone, or Viber to call Air New Zealand phone numbers when you are overseas to avoid high rates. Call centers located in other countries may operate shorter hours on weekdays and are often closed on weekends and public holidays. Fax: +64 9 275 1496 Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. They can remove all that drama from your booking experience. PO Box 53096. Note: The Airport Office is an Operations and Administrative office only. Auckland 1142 Opening Hours: 11, York Street If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Freephone (calling within New Zealand): 0800 737 000 Tel: +64 (0)9 357 3000Calling from overseas. Email: nz_reservations@singaporeair.com.sg Singapore 819659 Just ask "What is my credit balance?" are some of the issues you may want to complain about to Air New Zealand. Your support is important to us. Air NZ Booking Center essential information for passengers. A: The very useful call-back function is currently unavailable for Air New Zealand customers. Of course, you should make sure you are eligible to access the lounge area. Air New Zealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020. Agency and Corporate Sales So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. 1st Floor, No. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, AirNewZealand Cargo and their local Airport. APG Lebanon Official Facebook), Air New Zealand Cabin Crew (photo credit to But even there, a live person (part of Air NZs customer service team) is available. If youre looking for special-purpose emails (for different airline departments), weve compiled them in the table below: Air New Zealand does provide support via live chat (online chat on the website) for its customers. Lost and Found Office Airport Name: Air New Zealand customer service and phone numbers in New Zealand (Auckland, Chatham Islands, Christchurch, Dunedin, Gisborne, Greymouth, Hamilton, Hokitika, Invercargill, Kaikohe, Kaitaia, Kerikeri, Masterton, Milford Sound, Napier, Nelson, New Plymouth, Motueka, Mount Cook Village, Oamaru, Palmerston North, Paraparaumu, Queenstown, Rotorua, Taupo, Tauranga, Te Anau, Timaru, Wanaka, Wellington, Westport, Whakatane, Whanganui, Whangarei), Australia (Adelaide, Brisbane, Cairns, Gold Coast, Hobart, Melbourne, Perth, Sunshine Coast, Sydney, Townsville), American Samoa (Pago Pago), Fiji (Nadi, Suva), French Polynesia (Papeete), Cook Islands (Rarotonga), New Caledonia (Noumea), Niue (Alofi), Norfolk Island, Papua New Guinea (Port Moresby), Samoa (Apia), Tonga (Nukualofa), Vanuatu (Port Vila), Argentina (Buenos Aires), Canada (Vancouver), China (Beijing, Guangzhou, Shanghai), Germany (Frankfurt), Hong Kong, Indonesia (Jakarta, Bali Denpasar), Japan (Fukuoka, Hiroshima, Nagoya, Okinawa, Osaka, Tokyo, Shizuoka, Sendai), Malaysia (Kuala Lumpur), Philippines (Manila), Singapore, South Korea (Seoul), Taiwan (Taipei), Thailand (Bangkok, Phuket), UK (London, Heathrow), US (Chicago, Dallas, Honolulu, Houston, Los Angeles, New York, San Francisco, Washington), Vietnam (Ho Chi Minh City, Hanoi), and more. Find your dream job with Air New Zealand. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. Please select your location from the menu below. Subscribe . Bangkok 10330 Use this link to connect with Air New Zealand customer service on WhatsApp: wa.me/64273095750. Fax: +64 9 256 8435 Not only in New Zealand and Australia but all over the world when traveling abroad. Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). Fax: +64 9 379 0097 The hub includes details on changing flight requirements, credit and refunds. It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. International customer service can handle your booking just the same as the main call center. Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major Wellington. Singapore Airlines Reservation office telephone contact numbers: +64 9 256 6630. Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. Operating Hours: 8:00 am to 3:30 pm To save you waiting, our Oscar the chatbotmay be able to assist. Join 110,000+ smart travelers and start saving big on flights! Clan Capital Raids Capital Raids are epic battles where you can test your entire Clan's might against an enemy's Ca Game Updates, May 1, 2022 Clan Capital & The . Plot No. New Zealand. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Fax: +64 9 379 0097 Email: nz_reservations@singaporeair.com.sg . The team typically replies in a few minutes. Tel: +64 9 256 8359 153 Rajadamri Road Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. If you're unable to find the answer from local agent, please contact Singapore Airlines Email: resasia@airnz.co.nz. Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office As a last resort head for the foreign language-speaking call center. Would love your thoughts, please comment. Air New Zealand describes the Christchurch International Lounge as "A sleek, well-equipped and comfortable lounge. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. 1 Cargo Building You can opt out anytime. In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. And Air New Zealand's decision to buy the second half of Ansett, cutting Singapore Airlines out of the deal, contributed to Brierleys being able to do its own deal with Singapore. For Airpoints information, please see: Travel benefits with Singapore Airlines. Air New Zealand head office. If you're unable to find the answer from local agent, please contact Air New Tel: +995 32 2400 040 In June, Singapore Airlines proposed raising its stake in Air NZ from 25 to 49 percent and investing $650 million in the company, but was prevented from doing so by New Zealand government . To contact Air NZ support on Twitter, visit their @FlyAirNZ profile, then click the envelope icon to send a direct message. They must still take a pre-departure test within two days of flight departure, and meet prevailing visa requirements. Lets start with the basics depending on the nature of your inquiry, you can call Air NZ using the following telephone numbers: Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. Ray Emery Drive. The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. Never share personal details on Facebook public wall, or on Twitter feed. Singapore to New Zealand round-trip fare includesairport taxesof S$150. In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). And there's plenty of more ways he can help. Air New Zealand Customer Relations Karachi Star Alliance flights. Pakistan Opening plaque. Lead is a natural metal. Air New Zealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand. +8801978569294,+8801978569295,+8801978569296, +8801678569290,+8801678569291,+8801678569292, Airways Office Related Posts:Air Arabia|Air Canada|Air India|Air Mauritius|Air Asia|Bangkok Airways|Biman Bangladesh|Cathay Pacific|China Eastern|China Southern|Dragon Air|Drukair|Emirates|Flydubai|GoAir|Gulf Air|Himalaya Airlines |Indigo |Kuwait Airways|Malaysian Airlines |Maldivian Air|Malindo Air|Novoair |Oman Air|Pakistan Airlines|Qatar Airways |Regent Airways|Salam Air|Saudi Airlines |Singapore Airlines |SpiceJet |SriLankan Airlines |Thai Airways|Thai Lion Air |Turkish Airlines |US Bangla Airlines |Vistara Airlines, zooHoliday Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines|Indigo Airlines|Kuwait Airways|Qatar Airways|SpiceJet Airlines|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air Airlines|Air India Airlines|Us Bangla Airlines|Air Canada Airlines|Thai Airways|Air Asia Airlines, zooFamily Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines |Kuwait Airways|Qatar Airways|SpiceJet|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air|Air India|Us Bangla Airlines|Air Canada|Thai Airways|Air Asia|Go Air |Maldivan Air|Salam Air| |Indigo Airlines|Air Arabia|Air Vistara|Air Mauritius|Saudi Airlines|Oman Air|Druk Air|Srilanka Airlines|Fly Dubai|Malindo Air|Gulf Air|Indigo Airlines, zooIT Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines |Kuwait Airways|Qatar Airways|SpiceJet|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air|Air India|Us Bangla Airlines|Air Canada|Thai Airways|Air Asia|Go Air|Etihad Airways|Maldivan Air|Salam Air| |Indigo Airlines|Air Arabia|Vistara Air|Air Mauritius|Saudi Airlines|Oman Air|Druk Air|Srilanka Airlines|Fly Dubai|Malindo Air|Gulf Air, Travel News BD : | | | | | || | | | | | | | | | | | | | | | | | || | | | |Drukair, Air France Osaka Office Cheaper than you think. All other days: 10:00 am to 4:00 pm Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand scheduled passenger flights to 20 domestic and 32 international destinations in India. Its a method we recommend if your issue is particularly urgent. For any existing inquiry to be made, you may share it in the comment segment down below and obtain a suitable reply. Cargo track and trace search failed. Airpoints enquiries - New Zealand 0800 247 764. Visit Air Traveler Club to learn more. Office Hours A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). You can view a credit and use it to book new flights online. Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. Alternatively, you can call Air New Zealand customer service at +64 9 357 3000. You can also call Air New Zealand customer service at +64 9 357 3000. Tel: +961 1 789 987 Air France Call Center Tel:+81 6 6341 2661 , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Singapore Airlines. Our airline is not only world-renowned for providing outstanding passenger journeys. Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. Freephone (NZ): 0800 767 747. Postal address: Air New Zealand Groups Private Bag 92007 Auckland 1142 L2/F2. Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. National cargo (domestic New Zealand) Regional airport cargo contact details. searched for: HINO (5463 VISITS) YouTube Blogs Stats 6 Result(s) Found. Sometimes, they can even bend the rules. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Be the first to hear about our latest airfare deals and special offers. Every day - 24hrs +64 9-357 3000. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. Air NZ recommends sending a follow-up message if you do not receive a reply to your original question within 48 hours. Fax: +961 read more, Bangkok Airways Beijing Office Air New Zealand and Singapore Airlines are codesharing on each other's flights between London and Manchester to Singapore and onto Auckland and Christchurch. 0800-747-777. Late hours on weekends can increase the chance for your call to be answered promptly. Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. We've seen some great coupons ranging from 5% to 10%. 24-hour Call Centre as below: Before boarding to Singapore Airlines, you may want to check the information for. Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. To contact Air NZ on Facebook, visit facebook.com/AirNewZealand, then look for the Send Message button it opens the Facebook Messenger window, where you can chat with the airline staff. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. . Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). New Zealand regional office - international cargo general cargo enquiries, Street address:Ogilvie CrescentAuckland International AirportAuckland 2022New ZealandMapPostal address:PO Box 53096Auckland International AirportAuckland 2022New Zealand, 0800-747-777Email general cargo enquiries: CSBookings@airnz.co.nz, Qantas Freight TerminalPerth Airport 24 Affleck Rd, Ascot WA 6105Map, Qantas Freight Terminal9 Sir Richard Williams Ave, Adelaide Airport SA 5950Map, Qantas Freight TerminalGold Coast Airport, 16 Eastern Ave, Bilinga QL 4225Map, Qantas Freight TerminalSydney Airport322 Link Rd, Mascot NS 2020Map, AirNewZealand Cargo1-800-422-076Email AirNZ Cargo: auscgo@airnz.co.nzQantas FreightPh: 13-12-13Email Sydney office: freightcustomerservice@qantas.com.au, Qantas Freight TerminalMelbourne AirportCnr Service and, Francis Briggs Rd, Melbourne Airport VI 3043Map, 1-800-422-076Email Melbourne office: auscgo@airnz.co.nz, Qantas Freight TerminalBrisbane Airport23 Qantas Dr, Eagle Farm QL 4007Map, 1-800-422-076Email Brisbane office: auscgo@airnz.co.nz, 1-800-422-076Email Perth office: auscgo@airnz.co.nz, 1-800-422-076Email Adelaide office: auscgo@airnz.co.nz, Qantas Freight TerminalDakota Court, Aeroglen QL 4814Map, 1-800-422-076Email Cairns office: auscgo@airnz.co.nz, 1-800-422-076Email Gold Coast office: auscgo@airnz.co.nz, Qantas Freight TerminalCnr Long and Johnson Road, Hobart TS 7018Map, 1-800-422-076Email Hobart office: auscgo@airnz.co.nz, +676-28-283Email Tonga office: nzcargo@freightcentre.to, +685-20-825 ext 210Email Samoa office: csbookings@airnz.co.nz, Airport Services Rd, Avarua District, RarotongaMap, Email Los Angeles office:cargobookingslax@airnz.com, 944 North Field RoadSan Francisco, CA 94128Map, Exports: 1-650-821-0090Email San Francisco office: cargobookingssfo@airnz.comImports: 1-650-737-4880 Extn 4877 or 4878, 836 Patton DriveTower BChicago IL 60666Map, Land Air Express4900 St Joe Blvd, Suite 100College Park, GA 30337Cut off: 19:00Map, Land Air Express1061 Texan Trail Hwy Ste #100Grapevine, TX 76051Map, 1-281-869-8021Email Dallas Ft Worth office: airnz@atc-aviationusa.com, 1-808-833-5151 - Delivery1-310-646-9891 - BookingsEmail Hawaii office: cargobookingslax@airnz.com, 1-305-421-9925Email Miami office: bookings@oneskyair.com, 6041 W. Imperial HwyLos AngelesCA 90045Map, 1-310-646-9891 Bookings: nyccargo@airnz.comSales: sales-us@haegroup.com, 1-773-686-9837Email Chicago office: nzcargo@airnz.com, 1-281-869-8021Email Atlanta office: airnz@atc-aviationusa.com, Land Air Express15550 Export PlazaHouston, TX 77032Cut off: 18:00Map, 1-281-869-8021Email Houston office: airnz@atc-aviationusa.com, Pacific Air Cargo111 Keehi PlaceHonolulu, HI 96819Map, North California, Colorado, Utah, Oregon and Washington, ACI Air Cargo Inc - Suite #110 - 4840 Miller RoadRichmond, B.C, V7B 1K7, Canada Bookings1-604-273-5135Bookings & Sales: nz.bookings@expaircargo.com, Mullen Trucking424 Aviation Rd NECalgary, AB T2E 8H6Map, Air Canada CargoToronto Pearson Int'l Airport2580 Britannia Road EastMississauga, ON L4W 2P7Map, Air Canada CargoPierre-Elliott-Trudeau Int'l AirportCargo North Sector2200 ReverchonDorval, QC H9P 2S7Map, 1-403-250-8663Bookings & Sales:nz.bookings@expaircargo.com, 1-905-673-6750Bookings & Sales:nz.bookings@expaircargo.com, 1-514-874-1851Bookings & Sales:nz.bookings@expaircargo.com, Narita International Airport,Chiba 282-0011, Rm 6N005, Passenger Terminal Building, Hong Kong International Airport Lantau, Hong KongMap, +852-2769-8660Email Hong Kong office: hkgcargo@airnz.co.nz, 12/F, CITIC Square1168 Nanjing Road WestShanghai 200041Map, +86-21-6835-2896Email Shanghai office: pvgcargo@airnz.co.nz, Email Japan office: japancargo@airnz.co.nz, Worldwide Express Co. Ltd.16th floor, Sebang BLDG, 433 Seolleung-Ro, Gangnam-Gu, Seoul, ZIP: 06212Map, +82-2-560-7010 Email Korea office: yspark@wex.co.kr, Orient Air G.S.A. Tel: +64 9 275 0449 and he will do his best to retrieve it for you. > Further information. However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. No 6, Jiangtai Road 901 If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. We hope you found this article useful. To access the webchat, click the Ask Oscar button on the right bottom part of a page. Arrivals and departures. As part of the alliance Air New Zealand has expanded its international long-haul network and now operates services between Auckland and Singapore offering you greater connectivity and . In case of urgent issues you should contact the main call center at +64 9 357 3000. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. Group sales. The primary goal is to take out the Air Defenses with Lightning Spells. You issue hasnt been resolved? From Australia, Air New Zealand operates direct flights to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Gold Coast, Sunshine Coast and Hobart. There are times when the airline simply wont answer your calls. Lastly, email is basically handled by humans. welcome to join. Hanoi, Vietnam The ordeal of rescheduling canceled flights. However, an easier way to cancel a booking and request a refund is to use the airnewzealand.co.nz website and log in to the Manage Booking section. For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). 9th Floor, Emerald Tower A: To cancel a flight you can call Air NZ customer service at Air New Zealand. Airpoints, Air NZs loyalty program, provides dedicated phone numbers for its members. 911, (9th Floor) Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. . Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. After all, New Zealand is in our name. Fax: +66-2-253-4791 Tbilisi, Georgia Delayed refunds. Auckland Airport Baggage Services - Menzies 38Piso 26 - oficina 26Col. International airport cargo contact details. Singapore Changi Airport 20 Airport Boulevard Singapore 819659 Postal address: PO Box 3 Singapore Changi Airport Singapore . Tel: +91 22 2283 read more, ANA Jakarta Office New, lower fares for Air New Zealand flights. Find your nearest international office to help answer your questions. Official complaints can be also sent by mail to this postal address: The Kiwi carrier is also coming in for a landing on its own-branded credit card, CEO Greg Foran has confirmed . Auckland International Airport. Onkar Travels (P) Ltd. A: To contact Air NZ in Norfolk Island, call the phone number 6723-22 195. flight reservations (including group travel). More contact details - Contact directory. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Please note thatit may take up to 90 days for the ombudsman to resolve your complaint. Zealand bookings and enquiries center (24 hours) as stated below. The airline has been a member of the Star Alliance since 1999.. Air New Zealand succeeded Tasman Empire Airways Limited . Join over 110,000 travelers and save up to 80% on your next airline ticket its free! They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. HanoiCity Office Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. KLM Customer Contact Centre : +94 11 2439 747 That's doesn't tell you a whole lot, but at 597 sqm and with seating for 125 guests, it's one of the smallest International Lounges out there. Member benefits. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. The family name used for the original booking. Singapore. COVID-19 Related Changes. Mangere, N62 Ain Al Tineh, 2nd Floor Find the cheapest possible airfares to New Zealand. A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Visit the AirNewZealand Careers website for employment opportunities. Al-Sawan Bldg. Coupon availability. Singapore. If you hate dealing with airlines customer care, consider using a travel agent to book your flights.
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